Can we take this job?

Fleet is the one register of every truck, trailer and yard the company owns — what each unit is, where it is sitting right now, whether its plates, insurance and safety papers are still valid, and how hard it has been working.

Drivers is the people file for everyone who turns a wheel for you — their contact details, their licence and medical paperwork with expiry warnings, their border and dangerous-goods documents, how many hours they have left to drive today, what truck they are married to, when they are on holiday, and every load they have run — held in one screen so a dispatcher never puts an out-of-date driver on a load.

Customers is the one book of everyone who pays you — shippers, brokers, bill-to parties and interline partners — holding their contacts, their credit limit, what they owe you right now, the paperwork you insist on before you invoice them, and the fuel-surcharge terms you agreed to, so that dispatch, billing and the border desk all quote the same firm from the same record.