You shouldn't be rebuilding the same shipment a third time.
Operations enters the load. Dispatch enters it again to cross the border. Then it reaches you, and you enter it once more into accounting — which is where the errors from the first two entries finally surface.
A day in the job.
What answers it.
Every item below is live in production today.
The invoice cannot go out incomplete
Where a customer requires particular documents, the invoice cannot be created without them — the rule lives in the database, not on a sticky note.
Detention is calculated, not remembered
Dwell comes from the stop timestamps already on the trip, so the charge is documented before the conversation starts.
Voiding behaves like accounting
Void a document and it unposts, along with anything it created. A paid invoice cannot be voided at all — it takes a credit memo, because money has moved.
The modules you would live in.
204 capabilities across these modules are live today.
What this role can and cannot see.
| Can reach | Billing, payables, payroll, the ledger and reports, with the money figures a Dispatcher does not get. |
| Cannot reach | Entering and approving are deliberately different jobs. A billing clerk creates invoices and applies cash but cannot approve or void; a settlement needs a second person to release it. |
Permission is a property of the person in that company, not of the person — so the same individual can hold a different role in each company they work in. How that works.